We want every meal to arrive right. If something is wrong with your order, such as a missing or incorrect dish, a damaged container or a quality problem, please WhatsApp 0430 021 380 as soon as possible, ideally on the day of delivery. Include your order number and a photo if you can.

A team member reviews each request personally. Depending on the problem, we may offer a replacement, a credit on a future order or a refund.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page limits those rights.

Because our food is perishable, we cannot accept returns of food. For food-safety reasons, please don’t eat food you believe is unsafe. Keep it and contact us.